Returns & Refunds Policy

30-Day Return Window

Eligible items may be returned within 30 days of delivery.

To qualify for a return, the item should be in the same condition in which it was received and include the original packaging and included accessories, where applicable.

Free Returns

We offer free return shipping within the United States for approved returns made within the 30-day return period.

Please contact us before sending an item back so we can review the return request and provide the appropriate return instructions.

How to Start a Return

To request a return, contact us at support@dazmori.shop and include your order information and the reason for the return.

We will provide return instructions after the request has been reviewed. Please do not send a return without contacting us first.

Return Condition

Returned products should be unused or reasonably inspected only, and should be returned with their original packaging and included parts where applicable.

Items that are damaged after delivery through misuse, alteration, or improper handling may not qualify for a full refund.

Damaged, Incorrect, or Defective Items

If you receive an item that is damaged, incorrect, or appears defective, contact us as soon as possible after delivery.

Please provide your order information and, when requested, photos showing the issue so we can review the situation and provide an appropriate resolution.

Refunds

Once a returned item has been received and inspected, we will notify you whether the refund has been approved.

Approved refunds are issued to the original payment method within 10 calendar days after the returned item has been received and approved.

Depending on your bank, card issuer, or payment provider, additional time may be required before the refunded amount appears in your account.

Original Shipping Charges

Dazmori currently provides free standard shipping on eligible U.S. orders, so there is normally no original standard shipping charge to deduct from an approved refund.

Exchanges

We do not currently offer direct product exchanges.

If you would like a different item, you may return an eligible product according to this policy and place a new order separately.

Order Cancellations

If you need to cancel an order, contact us as soon as possible. We will try to assist before the order has been processed for shipment.

Once an order has entered the shipping process, cancellation may no longer be possible. You may still request a return after delivery according to this policy.